CUSTOMER CARE
Frequently Asked Questions
Answers to common questions about Dr L J Biotec products, launches and ordering.
When will Nocturne launch?
Nocturne Snake Peptide Cream is currently expected to launch in approximately three months. Timing may change as final production and launch preparations are completed.
Where do you ship?
Shipping regions and delivery options will be confirmed before checkout goes live.
Can I ask about ingredients before purchasing?
Yes. Product ingredient information is published on the relevant product page, and you can contact us for additional product questions.
Do you work with retailers or stockists?
Yes. Wholesale and stockist enquiries can be submitted through the Contact page.
This page is a structured placeholder and will be finalised before commercial launch.